Product Coordinator
FULL-TIME
|OPEN
|Yoma Fleet Limited was established in 2014 to provide vehicle rental services in Myanmar and has expanded to finance the leasing of vehicles and equipment under the Yoma Financial Services arm of the Yoma Group umbrella (Yoma Strategic Holdings Ltd). Yoma Fleet introduced Yoma Plus (PLUS+) in 2020, focusing on employee financial well-being. Yoma Fleet Limited spearheads many initiatives to transform the automotive management industry, exemplified by the innovative Yoma Car Share program. PLUS+ by Yoma Fleet empowers financial inclusion among employees of the partnered organizations with highly creative and customized e-commerce platforms. Additionally, we're excited about our upcoming IoT innovations to redefine convenience and efficiency in transportation and financial products. With a focus on quality, innovation, and customer satisfaction, we continue to lead advancements in mobility, technology, and financial services. Join us as we shape a future with efficiency, sustainability, and unmatched convenience.
Job Description
Marketing Support
- Coordinate with marketing team to request and manage marketing materials
- Ensure product messaging consistency across all materials
- Support product launch activities, promotional campaigns
- Schedule and execute product-related communications across relevant channels
Quality Assurance & Testing
- Conduct User Acceptance Testing (UAT) for new features and updates
- Document test cases and report bugs to development teams
- Verify fixes and improvements before product releases
- Maintain testing documentation and processes
Documentation & User Guides
- Create and maintain user guides and product documentation
- Develop training materials for internal teams and customers
- Keep documentation updated with latest product changes
- Ensure all materials follow company style and branding guidelines
Operational Support
- Handle routine product inquiries from internal stakeholders and customers
- Coordinate between different teams (Operations, Business Development, Customer Solutions)
- Support product demos and presentations
- Manage product feedback collection and organization
Administrative Tasks
- Support Product Owner in maintaining product backlogs and feature request databases
- Schedule and coordinate product meetings
- Prepare status reports and updates for stakeholders
- Assist Product Owner in product planning and roadmap activities
Qualifications
- Bachelor’s degree in computer science or business, or related field
- 2-3 years of experience in product management/support, project coordination, or similar role
- Strong written and verbal communication skills
- Experience with testing software applications
- Proficiency in documentation tools (Google Workspace, Microsoft Office)
- Basic understanding of software development processes
- Familiarity with product and project management tools (Miro, ClickUp etc.)
- Basic knowledge of web technologies and mobile applications
- Understanding of user experience principles
- Excellent attention to detail and organizational skills
- Strong problem-solving abilities
- Team player with good interpersonal skills
- Adaptable and eager to learn new tools and processes
Benefits
- Leave: Enjoy 12 days of annual leave per year plus Myanmar holidays, with weekends off.
- Healthcare Perks: Comprehensive medical allowances.
- Transportation: Facilities provided to ease travel.
- Year-End Rewards: Performance-based discretionary bonuses.
- Phone Bill Allowance: To stay connected effortlessly.
- Vibrant Workspace: Dynamic office with coworking zones and a cafe.
- Technology Access: A Macbook Pro, or a decent alternative if you are not in Apple cult.
- Innovation-Driven Environment: Fosters professional growth.
- Technical Challenges: Keep abreast of the latest technology trends.
- Team Activities: Monthly celebrations and various bonding activities.